During peak holiday seasons, we may experience a high volume of orders, which may affect our ability to accommodate changes or cancellations. We apologize in advance for any inconvenience and appreciate your understanding.

Returns and Refunds:

Damaged Items: We take great pride in the quality of our products. If you receive items with physical damage or defects, please contact us within 48 hours of receiving your order for a replacement or refund. We kindly request photographic evidence of the damaged products to expedite your claim process.

Missing Items: In the unlikely event of an item missing from your shipment, please notify us within 48 hours of receiving your online order. We will promptly dispatch a replacement at no extra cost to you. To facilitate this process, please provide photographic evidence of the entire shipment received.

Refunds: Refunds will be processed upon receipt and inspection of returned items. Your patience during this process is greatly appreciated.

Chargebacks: We take chargebacks seriously and reserve the right to place clients on a no-sell list in cases of abuse or fraudulent claims.

Contact Us: Should you encounter any issues with your order or have any questions, please don’t hesitate to reach out to us at [email protected] or call us at +1 (312) 305-9939 or (224) 688-1573. Our dedicated team is committed to resolving any concerns and ensuring your satisfaction.

Documented Shipments: To prevent fraudulent claims, all orders are meticulously documented and photographed before shipping.

We appreciate your trust in Doctor Barber Men | USA. Our goal is to provide you with the highest quality products and exceptional customer service. Should you have any further questions or require assistance, please do not hesitate to contact us. Thank you for choosing Doctor Barber Men | USA!